ADVAN Awards for Marketing Excellence 2015

The Heart of the ADVAN Awards for marketing excellence is to acknowledge and reward marketing professionals that have made outstanding contributions to the profession.

ADVAN prepares for the event with a promise to highlight the fundamental position marketing occupies in business and public sectors, and to celebrate marketing achievements across a range of industries. The Award will be a celebration of hard work and ingenuity in the marketing profession.

 At: Shell hall, Muson centre, Onikan Lagos, Lagos, Nigeria

 Date: Sat Oct 31 2015 at 05:00 pm

The 10 Commandments Of Good Customer Service

1. Know who is boss. You are in business to service customer needs, and you can only do that if you know what it is your customers want. When you truly listen to your customers, they let you know what they want and how you can provide good service. Never forget that the customer pays our salary and makes your job possible.

2. Be a good listener. Take the time to identify customer needs by asking questions and concentrating on what the customer is really saying. Listen to their words, tone of voice, body language, and most importantly, how they feel. Beware of making assumptions - thinking you intuitively know what the customer wants. Do you know what three things are most important to your customer?

Effective listening and undivided attention are particularly important on the show floor where there is a great danger of preoccupation - looking around to see to whom else we could be selling to.

#SocialMedia: Brand Tweet Of The Day!

Check out VISA Nigeria's fun tweet to promote their product. Remember, great images always enhances your message.

What is your favourite purchase made with your personal Visa card? RT and comment. #paywithVisa pic.twitter.com/lg0z8cNxjt
— Visa Nigeria (@VisaNigeria) September 15, 2014

EVENT:Nigeria Digital Marketing Summit 2014!

Theme: Nigeria Digital Marketing in the 21st Century.

Date: October 1st 2014

Venue: University of Lagos, Main Auditorium, Akoka Lagos

Time: 9am

Entry is Free!